Refund policy

14 days, no questions. If TPEE isn't for you, we give the money back.

How it works

1. Within 14 days of your first purchase, email [email protected] from your order address (or include your order reference, e.g. TPEE-2026-00042).
2. We refund in full through Stripe, back to the original payment method. Stripe's timing does the rest — typically a few business days.
3. No questions, no exit survey, no “are you sure?” screen. You can tell us why if you want to — it helps — but it changes nothing.

What happens after a refund

Your download links are revoked and fresh-link requests for that order stop working. Copies you already downloaded keep running — TPEE is an offline app with no activation to switch off, and we're not going to pretend otherwise. We rely on the same honesty we ask from you.

Edge cases, plainly

1. Free tiers (Student / Job Seeker): nothing was paid, so there's nothing to refund — you can simply stop using the app.
2. Beta (BETA50) purchases: refunded exactly the same way, at the discounted amount you actually paid.
3. Second purchases: the 14-day window applies to each new purchase, but repeat buy-refund-buy patterns end the relationship — fair's fair.

Refund requests and questions: [email protected].